Support Center

What data points do I get for each address?

T1 Foundation provides 32 columns (location + demographics, $0.01). T2 Business Intelligence provides 72 total columns including everything in T1 plus business environment and AI strategic analysis ($0.05).

How does privacy-first processing work?

Your data is processed in-memory and automatically deleted within 10 minutes. We never store your spreadsheet data permanently and maintain zero data retention.

What geographic areas are supported?

Currently supports United States and Canada addresses. Maximum 10,000 addresses per job with processing typically completed in 2-5 minutes.

What bonus programs are available?

$5 welcome bonus for first 1000 users, and 1K rebate program ($0.01 back per address for all addresses when processing 1000+ addresses with T2 tier).

How do I install the add-on?

Install from the Google Workspace Marketplace, sign in with your Google account, and start analyzing. The add-on integrates directly into Google Sheets with secure OAuth authentication.

What payment methods are accepted?

Credit cards and Google Pay via Stripe. Fixed $5.00 credit packs with automatic bonus programs. PCI DSS compliant payment processing with secure card metadata storage.

How accurate are the AI insights?

Our AI provides strategic analysis with confidence scoring. Results should be reviewed and validated for business decisions. We only charge for data we can successfully deliver.

What compliance standards do you meet?

GDPR, CCPA, and PIPEDA compliant with TLS 1.3 encryption, OAuth 2.0 authentication, and PCI DSS payment security. Zero data retention with automatic cleanup.

Processing Limits

• Maximum 10,000 rows per job
• Maximum 3 concurrent jobs per account
• 10-minute job timeout limit
• 2-hour session timeout

Geographic Coverage

• United States addresses
• Canada addresses
• Full addresses and partial locations
• Postal codes and business names

Performance

• Typical completion: 2-5 minutes
• Batch processing: 20 rows per batch
• Real-time progress updates
• Automatic error handling

Security Standards

• TLS 1.3 encryption in transit
• OAuth 2.0 authentication
• PCI DSS payment compliance
• SHA-256 user hashing